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Macon County - Emergency Medical Services

EMS || 911 Addressing || 911 Comm || Emergency Management || Fire Marshal || Employment

house on fire graphic The Macon County Emergency Services Offices serves as the management agency for the 911 Communications, 911 Addressing, and EMS divisions for Macon County. The Fire Marshal's Office is a division of this office and oversees contracts with the eleven volunteer fire departments that provide protection to Macon County and provides for fire inspections in Macon County. Macon County does have a fire prevention ordinance enforceable by civil and criminal penalties. This division also serves as the Emergency Management agency for Macon County serving as the coordination point between emergency and non-emergency local, state, and federal assistance during times of disaster.

  • Macon County Emergency Services Office 828-349-2067

Macon County EMS proudly protects 30-60,000 people living in an area of 517 square miles. We operate out of 3 stations (Franklin, Highlands, Nantahala) that protect a primarily commercial area. Our department is a public department whose members are on a paid status. We are a paramedic level service providing both ALS (advanced Life Support) and convalescent service to the citizens and visitors of Macon County.

Macon County EMS operates a county-wide ALS ambulance service at the NC EMT-Paramedic level. We currently have 35 full-time employees and 17 part-time employees working out of three ambulance bases: One in Franklin, one in Highlands, and one in the Nantahala Community.

We provide emergency and convalescent transports both in and out-of-county within restricted distances. Macon County EMS responded to 4614 calls in the year 2007.

We operate a child safety seat program and we are the authorized distribution agent in Macon County for North Carolina "Do Not Resuscitate" order forms.

For billing questions, contact our contracted billing service a 1-800-635-7201 extension 2723.

Macon County EMS Service Call Stats
Emergency Medical Service 100.0%
Total Runs for 2007 4,614 100.0%
Macon County EMS serves a combination municipal/rural area that varies widely geographically. Franklin sits in a valley between two mountainous regions where the Nantahala and Highlands bases are situated. We have four crews on-duty 24 hours a day and a daytime crew M-F 7:00am - 3:30pm

Macon COunty EMS shield graphic Macon County Emergency Services
104 East Main Street
Franklin, NC 28734

Scanner: 155.220 Mhz
Phone: 828-349-2067
For emergencies:
Dial 9-1-1
Email: wcabe at maconnc.org


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