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CONTACT:

Macon County Environmental Health
1830 Lakeside Drive, Franklin, NC 28734

Phone: (828) 349-2490
Fax: (828) 349-4136
email

Office Hours:
8:00 AM - 5:00 PM
Monday-Friday


DOWNLOADS:

There are many online applications and forms that can be downloaded. Click here to go to the Form Downloads page.


RESOURCES:

 

macon county health department nc north carolinaMacon County Public Health
Environmental Health Services

Frequently Asked Questions (FAQs)

What are your hours of operation?

8:00 a.m. to 5:00 p.m.

How do I get my land checked for a building site that would require a septic tank and/or well?

Fill out the necessary county application in its entirety. The specialist will contact you to set an appointment to visit the lot, evaluate the soil characteristics, and determine the suitability of the relevant parameters and either approve or disapprove the lot. Fees are variable, dependent upon the design flow of the system.

If my land is turned down as a building site, can I appeal that decision?

You have 30 days to appeal a denial. Information is included in every denial letter explaining your rights.

How can I file a complaint about a failing septic system?

Contact the Environmental Health Section where the complaint will be referred to the designated specialist who will follow up with the complaint in a timely manner.

How can I get my well water sampled and tested?

For $20.00, a standard bacteriological analysis is performed for the presence of Fecal and Total Coliforms, which indicate contamination of the water supply. The sample may be collected by an Environmental Health Specialist (EHS) for a fee of $50.00.

What is required for the construction and operation of a public swimming pool?

Complete a plan review application. pay fee, submit plans designed and sealed by an engineer and await the plan review approval. The EHS will conduct inspections during construction. Permit Fees need to be paid with an application for operations permit. Then the EHS will conduct a final inspection and permit the pool. Keep in mind a pool operator must be available and responsible for the swimming pool. Existing pools require annual renewal applications and payments of relevant fees.

How do I become a Certified Pool Operator?

Contact the Environmental Health Section for names and addresses for a list of instructors available within the private sector.

How do I file a complaint about a restaurant and/or a possible food related illness?

Call the Environmental Health Section. The complaint will be assigned to a designated specialist to investigate.

How do I get a permit to operate a food service establishment?

Contact the Food & Lodging Program Specialist with the Environmental Health section for forms and relevant information.

What can be done regarding garbage complaints?

The Environmental Health section does not investigate complaints of improper garbage disposal. We refer these complaints to the Macon County Solid Waste Department.

What are the health department’s requirements to open and operate a child care center?

Contact the Food & Lodging Program Specialist with the Environmental Health Section for forms and relevant information.

Should I have my child tested for lead poisoning?

If your child is under the age of six, it is a good idea to have him/her tested. Testing is especially important if your child lives in a home built prior to 1978, or if the child regularly visits a structure that was built prior to 1960. If paint in an older structure is in poor condition (flaking, chipping, peeling) or has been disturbed by recent remodeling in any location your child spends time, then it is also a good idea to have the child tested.

If the child is over the age of six, should I have him/her tested for lead poisoning?

The risk is not as great due to changes in hand to mouth activities. The development of the central nervous system and brain is not as readily affected by lead after the age of six. Lead is not healthy at any age, but the human body doesn’t absorb it as effectively as we progressively age.

     
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5 West Main Street • Franklin, NC 28734
Phone: 828-349-2000

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